Legal notice
Seller:stake Co., Ltd.
Representative: Airen Fujii
Address: 150-0021, Ebisu-Nishi, Shibuya-ku, Tokyo, Japan 2-4-8 8F,
Phone Number: +81 9070180057
*Phone support is not available.
Please contact us via email.
Email Address:support@tyofficeltd.com
*Please contact us using the inquiry form on our online store.
Business hours and shop information: Open weekdays from 10 to 18. Closed on Saturdays, Sundays and public holidays. We cannot accept telephone inquiries; please contact us by email.
Selling Price: Prices are listed including tax.
Please note that separate shipping fees may apply.
Please check the product detail page for information regarding shipping costs.
Payment Methods and Deadlines
Credit Card Payment
・Visa card
・master card
・AMERICANEXPRESS card
・JCB card
*Revolving payments and installment plans are not supported at the time of purchase.
・Apple Pay
・Paypal
・Google Pay
・If you wish to pay via convenience store or bank transfer, please contact us to discuss.
Delivery Timeline
【Order Process: From Placement to Delivery】
Order Placed
↓
Order Processed (Sourced/Ordered)
↓ Approximately 7–10 business days
International Shipment
↓ Approximately 5 business days
Domestic Shipment
↓ Approximately 1–2 days
Arrival
Returns, Defective Items, and Cancellations:
Cancellations or similar requests cannot be accepted under any circumstances once an order has been placed.
As these are hygiene-related products, we generally do not accept returns or exchanges.
If an item arrives defective, it will be replaced rather than refunded.
In the event of a defect, we will only address the issue if you contact us within 7 days of the product's arrival.
Please note that we cannot be held responsible for any issues that occur during the shipping process.
[Shipping Fees]
Standard shipping within Japan: ¥1000 (tax included)
¥4000 (tax included) for Okinawa only
Free shipping on orders of ¥20,000 or more