Terms of service

Overview
Welcome to IceLuxe! References to "we," "us," or "our" refer to IceLuxe. IceLuxe operates this store and website, providing you—the user—with a curated shopping experience (hereinafter referred to as the "Service"), which includes all related information, content, features, tools, products, and services. IceLuxe is operated by Shopify, which provides the Service to you.

The following Terms of Service, along with all policies referenced herein (collectively, the "Terms of Service" or "Terms"), outline your rights and responsibilities when using the Service.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights, as well as provisions such as disclaimers of warranties and limitations of liability.

By browsing or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, please do not use or access our Service.

Section 1 – Access and Accounts
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and you further consent to allow any minor dependents under your care to use this Service via devices that you own, purchase, or manage.
When using our services (including accessing or browsing our online store, or purchasing products or services offered by us), you may be required to provide certain information, such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you possess all necessary rights to provide such information.
You are solely responsible for managing your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other party.

Article 2 - Our Products
We make every effort to accurately represent our products and services in our online store. Please note, however, that the colors and appearance of products as displayed on your screen may vary depending on the type of device you are using and its specific settings or configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match exactly what is displayed in the online store.
Product descriptions are subject to change at our sole discretion and without prior notice. We reserve the right to discontinue the sale of any product at any time, and we may, at our own discretion, limit the quantities of products made available to specific individuals, regions, or jurisdictions.

Article 3 - Orders
By placing an order, you make an offer to purchase. IceLuxe reserves the right to accept or reject your order at its discretion for any reason. Your order is not accepted until IceLuxe confirms its acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting it. Once an order has been accepted, IceLuxe may be unable to accommodate cancellation requests. If we do not accept your order, make changes to it, or cancel it, we will attempt to notify you by contacting the email address, billing address, and/or telephone number you provided when placing the order.
Returns or exchanges of purchased items will be handled exclusively in accordance with our refund policy [LINK].
You represent and warrant that the items you purchase are intended for personal use by you or your household, and are not intended for commercial resale or export.

Section 4 – Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price of a product or service shall be the price in effect at the time the order is placed, as indicated in your order confirmation email. Unless otherwise specified, listed prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
Prices displayed in our online store may differ from those offered in our physical retail locations, in online stores operated by third parties, or through other retail channels. We may, from time to time, offer promotions regarding our services; such promotions may affect pricing and are governed by terms and conditions separate from these Terms of Use. In the event of any conflict between the terms of a promotion and these Terms of Use, the terms of the promotion shall take precedence.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use the credit card for your purchase; (iii) the charges incurred by you will be honored by your credit card company; and (iv) you will pay the charges, including the listed price, shipping costs, fees, and all applicable taxes.

Article 5 - Shipping and Delivery
We are not liable for any delays in shipping or delivery. Estimated delivery times are provided for reference only and are not guaranteed. We assume no responsibility for delays caused by carriers, customs clearance processes, or any other factors beyond our control. Ownership of the products and the risk of loss pass to you upon our handover of the items to the carrier.

Article 6 – Intellectual Property Rights
Our services (including, but not limited to, trademarks, brands, text, displays, images, graphics, product reviews, video and audio content, as well as their design, selection, and arrangement) are the property of IceLuxe and its affiliates or licensors, and are protected by United States and foreign patent, copyright, and other intellectual property laws.
Under these Terms of Use, you are permitted to use the Service solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Service without our prior written consent. Except as expressly stated herein, nothing in these Terms shall be construed as granting you any license or other rights under any patents, trademarks, copyrights, or other intellectual property rights belonging to IceLuxe, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by IceLuxe.
The names, logos, product and service names, designs, and slogans of IceLuxe are trademarks of IceLuxe, its affiliates, or its licensors. You may not use these trademarks without the prior written permission of IceLuxe. The names, logos, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Service are the trademarks of their respective owners.

Section 7 – Optional Tools
You may be provided with access to third-party customer tools as part of the Service; however, we do not monitor these tools, nor do we exercise any control over or have any involvement in their content.
You acknowledge and agree that we provide access to these tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement or recommendation. We shall not be liable for any issues or damages arising from or related to your use of any third-party tools.
Your use of any tools provided through our site is entirely at your own risk and discretion. You must ensure that you fully understand and agree to the terms and conditions set forth by the relevant third-party providers.
We may, in the future, introduce new features or services (including new tools and resources) through our platform. Such new features shall also be considered part of the services and shall be subject to these Terms of Service.

Section 8 - Third-Party Links
The services may include materials or hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for verifying or evaluating the content or accuracy of any third-party materials or websites. Accessing such materials or third-party websites is done at your own risk.
We shall not be liable for any damages or losses arising from your access to third-party websites, or from your purchase or use of goods, services, resources, or content available on such websites. Please carefully review and understand the policies and practices of any third party before engaging in any transactions. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party in question.

Section 9 – Relationship with Shopify
[Note to Merchant: This section accurately describes the relationship between Shopify and your store; it must not be removed or altered.]
IceLuxe is operated by Shopify, which provides services to you. However, all sales and purchases made by you through our store are conducted directly with IceLuxe. By using the services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales or transactions between you and IceLuxe (including any damages or injuries arising from the products or services purchased). You expressly release IceLuxe and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Shopify.

Section 10 – Privacy Policy
All personal information collected by us through our services is subject to our Privacy Policy (available here: [LINK]). Additionally, certain personal information is subject to the Privacy Policy found at [Shopify].available here). By using the services, you acknowledge that you have read these privacy policies.
As the service is hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the service in order to provide and improve the service for you. Information that you submit to the service may be shared with or transmitted to Shopify and third parties—who may be located outside your country of residence—and used for the purpose of providing the service to you. For more details on how we, Shopify, and our partners use your personal information, please refer to our Privacy Policy (available here: [LINK]).

Section 11 – Feedback
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or any other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use. For example, we may exercise the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the service, as well as to fulfill our obligations and exercise our rights under these Terms of Service.
You further represent and warrant that: (i) You represent that you own or otherwise possess all necessary rights to the feedback; (ii) you disclose any compensation or incentives received in connection with the submission of the feedback; and (iii) the feedback complies with these Terms of Service. We are under no obligation to: (1) maintain the confidentiality of your feedback; (2) provide compensation for any feedback; or (3) respond to any feedback.
We may, at our sole discretion, monitor, edit, or remove feedback that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise inappropriate, or that violates any third party’s intellectual property rights or these Terms of Service; however, we are under no obligation to do so.
You agree that your feedback will not infringe upon the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. Furthermore, you agree that your feedback will not contain libelous, unlawful, abusive, or obscene material, nor will it contain any computer virus or malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any feedback. You are solely responsible for any feedback you provide and for the accuracy thereof. We assume no responsibility or legal liability for any feedback posted by customers or third parties.

Article 12 - Errors, Inaccuracies, and Omissions
The Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or to cancel orders (including after an order has been submitted) if any information is found to be inaccurate, without prior notice.

Article 13 - Prohibited Uses
You shall access and use the service solely for lawful purposes. You must not, either directly or indirectly, access or use the service for any of the following purposes: (a) for any illegal or malicious purpose; (b) in violation of any international, federal, provincial, state, or local laws or regulations; (c) to infringe upon or violate the intellectual property rights of us or any third party; (d) to harass, abuse, insult, defame, slander, disparage, intimidate, or otherwise harm our employees or any other individual; (e) to transmit false or misleading information; (f) to transmit, receive, upload, download, use, or reuse any material that does not comply with these Terms of Service; (g) to send or facilitate the sending of any advertising or promotional material (including "junk mail," "chain letters," "spam," or similar solicitations); (h) to impersonate or attempt to impersonate another person or entity; (i) to engage in any conduct that restricts or inhibits any other user from using or enjoying the service; or (IceLuxe, Shopify) to engage in any other conduct that we determine may harm or expose us or other users of the service to liability.
Furthermore, you agree not to engage in any of the following actions: (a) Uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service; (b) Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Service; (c) Collecting or tracking the personal information of others; (d) Engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (e) Interfering with or circumventing the security features of the Service, any related website, other websites, or the Internet. If we determine, in our sole discretion, that you have breached any provision of these Terms of Service, we reserve the right to suspend, disable, or terminate your account without prior notice.

Section 14 - Termination
We may, at our sole discretion and without notice, terminate this agreement or your access to the Service (or any part thereof) at any time; you shall remain liable for all amounts due up to and including the date of termination.
The following provisions shall survive the termination of this agreement: Intellectual Property Rights, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that, by their nature, are intended to survive termination.

Section 15 - Disclaimer of Warranties
Information provided on or through the Service is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on these materials by you, other users of this service, or any third party who becomes aware of the content of this service.
Except as expressly stated by IceLuxe, this service and all products provided through it are offered on an "as is" and "as available" basis, without any representations, warranties, or conditions of any kind—whether express or implied—including, but not limited to, warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not guarantee, represent, or warrant that your use of the service will be uninterrupted, timely, secure, or error-free. As some jurisdictions do not allow the exclusion or limitation of implied warranties or other guarantees, the above disclaimers may not apply to you.

Article 16 - Limitation of Liability
To the maximum extent permitted by law, in no event shall IceLuxe, or our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages—including, but not limited to, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages—arising from or related to your use of the service or any products obtained through the service, whether based on contract, tort (including negligence), strict liability, or otherwise. Furthermore, we shall not be liable for any errors or omissions in the service or in any content (or products) posted, transmitted, or otherwise made available through the service, nor for any loss or damage of any kind incurred as a result of the use of the service or such content (or products), even if advised of the possibility of such damages.

Article 17 - Indemnification
You agree to indemnify, defend, and hold harmless IceLuxe, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all losses, damages, liabilities, or claims (including reasonable attorney’s fees) payable to third parties, arising from or related to the following:
(1) a breach of these Terms or any documents incorporated herein by reference,
(2) a violation of any law or the rights of a third party,
(3) access to or use of the Service.
We will notify you of any claim subject to indemnification; however, any failure to provide prompt notice shall not relieve you of your indemnification obligations, unless such failure materially prejudices you. We reserve the right to control the defense and settlement of any such claim at your expense, including the selection of legal counsel. We will not, however, enter into any settlement that imposes non-monetary obligations upon you without your consent (which consent shall not be unreasonably withheld). You agree to cooperate in the defense of any indemnifiable claim, including by providing relevant documentation.

Section 18 – Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such a determination shall not affect the validity and enforceability of the remaining provisions.

Section 19 – Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 20 – Assignment
You may not assign, transfer, or delegate any of your rights or obligations under this agreement or these Terms of Service without our prior written consent; any such attempt shall be null and void. We may assign, transfer, or delegate these Terms of Service and our rights and obligations hereunder without your consent or notice to you.

Section 21 – Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which the headquarters of IceLuxe is located, and shall be subject to the jurisdiction of the federal and state (or territorial) courts therein. The customer and IceLuxe agree to the venue and personal jurisdiction of such courts.

Article 22 - Headings
The headings used in this agreement are for convenience only and shall not affect the interpretation or application of these Terms of Service.

Article 23 - Changes to Terms of Service
You may review the most current version of the Terms of Service on this page at any time.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. In accordance with applicable law, we will notify you of any material changes to these Terms of Service. Such changes shall take effect from the date specified in the notification. Your continued use of or access to the service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 24 - Contact Information
Please direct any questions regarding the Terms of Service to support@tyofficeltd.com.
Our contact information is as follows:
Stake Co., Ltd.
support@tyofficeltd.com
09041923853, Ebisu-Nishi, Shibuya-ku, Tokyo, Japan 150-0021,